Plant 2025, Building A, Basda Building, 28 Nantong road, Baolong Street, Longgang District, Shenzhen, China.
Service Support Introduction for Contractors and Agents
Dear partners, as a leading player in the commercial large - scale kitchen engineering field, we highly value our cooperative relationship with you. We are well aware that only by working hand in hand can we achieve greater success in the market. Therefore, we have tailored a series of powerful service supports for you.
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Immediate Response to Solve Problems
We have opened an exclusive rapid - response channel for you. Whenever you encounter problems related to our products during business operations, simply contact us immediately. Our professional customer service team will answer your calls in the first instance. They are proficient in multiple languages, can accurately understand your needs, and quickly provide you with preliminary problem analysis and solution suggestions, ensuring that your problems are handled in a timely manner and avoiding any delay in business opportunities or negative experiences for end - customers.
In - depth Technical Support as Your Solid Backing
Our technical support team is composed of experienced professional technicians. Within one hour of receiving your assistance request, they will conduct in - depth analysis of the problem. Based on the detailed information you provide and the relevant data of the products, they will formulate professional and effective technical solutions for you. Whether it is the explanation of product technical principles or the guidance on complex fault troubleshooting, our technical support team can provide you with all - round assistance, helping you efficiently solve various technical problems and enhance customer satisfaction.
Professional Training Empowerment to Enhance Team Strength
We deeply understand the importance of professional technical talents for your business development. Therefore, we have especially carefully designed a comprehensive training service for your technical team. The training content covers all key aspects, from the installation and debugging of commercial large - scale kitchen equipment, daily maintenance, to the diagnosis and repair of complex faults, as well as safety operation specifications. We provide flexible training methods. On - site practical training can be arranged to enable your technical personnel to quickly master the key skills in actual operations. We also support online courses, facilitating their learning and review anytime and anywhere. After the training, we will continue to provide technical consultation support for your technical personnel to ensure that they can obtain timely help when encountering problems in actual work and continuously improve their technical level.
By choosing to cooperate with us, you will receive all - round service support. Let's work together to explore the commercial large - scale kitchen engineering market and jointly create brilliant achievements. We look forward to creating more business value with you!
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Contact person: Miss.Sally
Tel: +86 173 0440 9196
Email: admin@ksdkitchen.com
WhatsApp: +86 173 0440 9196
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